According to the PlayStation blog, the 70 million users of Qriocity and PlayStation Network may have had their personal information compromised due to a successful hacker attack. Also the network has been shut down since April 20th and users have been unable to download content or play online.
The hacker attack resulted in personal information such as names, home addresses, e-mail addresses, birth dates and passwords being compromised, but the damage to credit card information has not yet been assessed.
“While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility,” said Sony Computer Entertainment and Sony Network Entertainment, which manage the two services, in a joint statement.
It is however certain that although purchasing histories, answers to security questions, card expiration dates and billing addresses could have been stolen, the credit card security codes were kept safe.
Sony strongly advises its customers to place fraud alerts with their credit bureaus and periodically check their credit card statements.
As to the exact number of compromised accounts, the company refuses to comment, this general attitude raising spirits and angering users.
“You waited a WEEK to tell us our (personal) information was compromised?” one PlayStation user wrote on a Sony blog. “That should have been said last Thursday” — the day when Sony first acknowledged the issue.
Apparently, the intrusion occurred between 17 and 19’th of April. On April 20, PlayStation and Qriocity networks have been shut down and continue to remain so until further notice, but according to some reports, the PS network my be down for another week.