Virgin Media Loses Unencrypted CD with Customer Data
Virgin Media, the branch of Richard Branson’s empire operating in the entertainment and communications fields, has recently disclosed the loss of an unencrypted computer disc containing bank account details of 3000 UK customers.
The data loss was discovered on May 29th, and according to Virgin Media, the CD also contained names and addresses of customers. According to Finextra.com, the breach affects customers that signed up to Virgin Media services in Carphone Warehouse stores from January this year. Company representatives don’t know why the data was burned onto a CD to begin with, as the company policy stated that secure FTP transfers should be used instead of CDs.
In a statement a Virgin Media spokesperson says: “We have been working with the Information Commissioners’ Office on this matter and we are in the process of contacting all of the affected customers to ensure we meet our responsibilities and fully support them through this process.”
Virgin Media says it is now conducting a review of its data protection policies and practices.
June 27th, 2008 at 5:33 pm
“Looses”. I wish the internet could spell and/or use grammar properly.
June 27th, 2008 at 8:48 pm
Point taken and much appreciated. I also wish autocorrect wouldn’t disappoint me, people would be safe, I wish for world peace and to end hunger. For now, we’ll all have to settle for a little editing
Maybe you’d like to share your name and your views on (endpoint) security next time!